T-Mobile Strikes Deal With OpenAI
T-Mobile US said it would partner with OpenAI to build an artificial-intelligence platform designed to help the telecom company gain and keep customers. The companies said the new platform, called IntentCX,
T-Mobile embraces AI tech by giving OpenAI customer data
T-Mobile has an answer for those frustrated by automated customer-service calls and it’s not hiring more hotline workers. It wants to build a robust AI platform based on harvested customer data. The Bellevue-based telecom giant announced Wednesday it had reached a multi-year agreement with artificial intelligence firm OpenAI.
T-Mobile to Use ChatGPT Tech for AI-Powered Customer Support
The goal is to run a new customer service platform called 'IntentCX,' which promises to take AI customer support to the next level for T-Mobile customers.
T-Mobile partners with OpenAI for customer service revamp
T-Mobile CEO Mike Sievert talks to OpenAI CEO Sam Altman at T-Mobile's Capital Markets Day on Wednesday. Photo: Ina Fried
T-Mobile teams up with AI to redefine customer service
T-Mobile is making a bold move into AI in 2024, partnering with OpenAI to revolutionize how it handles customer support. With their new system, “IntentCX,” AI will do more than just answer questions—it'll take action.
T-Mobile Wants More AI Chatbots in Customer Support
The technology will be trained on billions of data points from past customer interactions, including real-time network and service experiences. While T-Mobile claimed this technol
Mobile Police warn of threatening email, scammers attempting to extort victims for cryptocurrency
The email, which includes the victim’s address, phone number and a photo of their home, reads, “It’s important you pay ...
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T-Mobile Plans to Expand Its 5G Home Internet Service to 12 Million Users by 2028
It's taken some time, but T-Mobile finally seems set to expand its home internet offering. At its analyst day in 2021, it ...
T-Mobile CEO talks Sprint merger, iPhone 16 demand, what's next
T-Mobile is also aiming for $10 billion more in adjusted operating profits through 2027 compared to 2023, with a projected ...
Food & Folly serving up taste of Mardi Gras for UCP of Mobile
Mardi Gras may be five months away -- but we got a taste of it Thursday night at Fort Whiting -- for the 15th Annual Food & ...
Mobile Police, Fire-Rescue starting pay to increase by thousands
Mobile police officers and firefighters will see a hefty raise after the city council passed the 2025 fiscal budget. City ...
Mobile signal boosting kits offered to public
There are 50 units available initially, and members of the public can either buy the kits or return them after trying them.
Family holds funeral service for family members who died in Tempe mobile home fire
Family and friends of five family members who died in a mobile home fire in Tempe gathered at a Phoenix church Wednesday.
Mobile Industry Awards 2024: BT Consumer and EE CEO Marc Allera is our Power 50 Person of the Year
BT Consumer and EE CEO Marc Allera has been named the Power 50 Person of the Year at the Mobile Industry Awards 2024. The ...
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Netflix adds Civilization VI and Street Fighter IV to its ever-growing library of mobile games
Netflix announced that it will add Civilization VI and Street Fighter IV CE to its ever-growing library of mobile games.
T-Mobile forecasts adjusted free cash flow up to $19 billion in 2027
(Reuters) -T-Mobile said on Wednesday it expects adjusted free cash flow between $18 billion and $19 billion in 2027 as the ...
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Train collides with military mobile artillery vehicle being hauled on a semi-truck
An oncoming freight train smashed into a semi-truck carrying what appeared to be an M109 Paladin Howitzer mobile artillery vehicle and damaged the street crossing Thursday afternoon in Goose Creek ...
T-Mobile projects Ebitda to reach $39 billion by 2027, aided by Nvidia and OpenAI partnerships
Mobile, which hit an all-time this week, fell as much as 2.8% to $197.05 after the forecast, suggesting the outlook may have ...