Contact centres are booming on the continent despite the rise of artificial intelligence. As it turns out, people want the human touch.

There is little consensus around anything related to artificial intelligence (AI) these days. But one expectation that does ...

“Far less is happening than people imagine,” said Andrew Challenger, senior vice president at the consultancy, referring to ...

Customers contact companies regularly to purchase products and services, inquire about orders, make payments and request ...

Investment in artificial intelligence runs contrary to goals the state needs to stay focused on. We shouldn't be banking on ...

Baidu, Inc. (NASDAQ: BIDU) is one of the 10 Trending AI Stocks on News and Ratings . On July 2, China’s Baidu launched an ...

While the U.S. is the world's AI leader, Chinese companies like DeepSeek and Alibaba are catching up, per The Wall Street ...

On an unseasonably warm May afternoon in Manhattan’s bustling Rockefeller Center, the designers Wade Jeffree and Leta ...

Just two and a half years after OpenAI stunned the world with ChatGPT, artificial intelligence is no longer only answering questions — it is taking actions. We are now entering the era of AI agents, i ...

The Senate yanked the plan to halt enforcement of state artificial intelligence laws from the big tax and spending bill at ...

Broadcom's solid growth in the past year has brought the company's market cap to $1.3 trillion. Its healthy revenue growth, ...