A Walmart customer says that she watched someone leave the store with hundreds of dollars worth of groceries. Here's why.

Hy-Vee just announced that they will be phasing out those self-checkout machines and lines in favor of a human interaction.

A spokesperson for the Midwest supermarket chain said it wants to provide a "better customer experience" through ...

I’m writing this with a pair of trousers on my desk that I can’t wear because they still have a giant plastic security tag attached to them. That’s not because I’ve resorted to shoplifting but because ...

found that stores with the average number of self checkout machines could expect to see shrinkage losses 31% higher than the average for those without them, and that stores relying on an above ...

At least one large Hy-Vee store, at 8701 Douglas Ave. in Urbandale, has eliminated self checkout. Are more changes coming?

From increasing the number of employees monitoring self-checkout machines to limiting the number of items purchased through self-checkout—these are just a few of the recent measures retailers across ...

In 2020, Hy-Vee further expanded self-checkout options amid the COVID-19 pandemic. This step away from self-checkouts isn't the first time Hy-Vee has phased out cashier-less technology recently.

Some have criticized the store for the long lines that have come about due to self-checkout machines. A Twitter/User said: ...