For those who grew up with a cell phone in their hand, it might be difficult to imagine a time where the phone wasn’t fully integrated with voicemail. It sounds like a fantastical past, yet a… ...

AI-driven answering machine detection (AMD) is now a reality, enabling contact center systems to detect with greater speed and accuracy whether outbound calls are picked up by voicemail and answering ...

IIIF provides researchers rich metadata and media viewing options for comparison of works across cultural heritage collections. Visit the IIIF page to learn more. This Message On Hold telephone ...

Considering an answering service for your small business? This article ranks and compares my choices for the best answering services for small businesses in 2025.

Call screening disappeared with the answering machine There was another benefit of answering machines that disappeared, and that is call screening.

Scam phone numbers are used every day to trick unsuspecting people into giving away their private information. The good news is, you can identify certain area codes that could be tied back to a ...

One of the more interesting aspects of answering machines was the ability to listen to people leaving their messages, and if the call was important, you could pick up the phone while they were ...

The IRS says its employees are answering phones to provide customer support at a much higher rate than in previous years. An unnamed Treasury Department official told The Washington Post that 88.6 ...

The phone system at the Internal Revenue System was a mess last year, and only roughly one in 10 people could get through. Have things improved? Photography by Phillip Rubino Getty Images It’s ...