The North America Coca-Cola Bottling System uses Genesys Cloud to create smarter bot-driven experiences and saves $1 million by reducing technician site visits using video-enabled chat SAN FRANCISCO-- ...

UserTesting, a SaaS leader in experience research and insights, today announced the appointment of Baran Erkel as UserTesting’s Chief Strategy Officer. Erkel brings over two decades of experience in ...

A recent Radio World ebook explores trends in digital radio around the world. This is an excerpt.

The reviews are in for Irish author Sally Rooney’s hotly anticipated new novel… 1. Honeybee by Dawn O’Porter is published in ...

This eBook is a practical guide for public sector leaders looking to kickstart your generative AI journey. It offers a ...

Treasury Inspector General for Tax Administration flagged 1,800 contracted employees listed as active but were no longer ...

The rise of eBooks represents a shift in how people consume content, with reader preferences evolving as technology does.

September 18 th is Read an eBook Day! This celebration got its start in 2014 when OverDrive decided to recognize the ...

Robert A. Caro's Pulitzer Prize-winning classic has been a fixture in the libraries of the rich, powerful, and influential ...

Kyle Olsen is the former points and miles reporter at TPG. He specializes in maximizing points and miles, elite status and credit cards so readers travel more comfortably and at a lower cost. The ...