The North America Coca-Cola Bottling System uses Genesys Cloud to create smarter bot-driven experiences and saves $1 million by reducing technician site visits using video-enabled chat SAN FRANCISCO-- ...

Join Zuri Cortez and Seth Geftic for an insightful webinar as they navigate the complexities of " Solving the SIEM Problem: A ...

As a board member or property manager, understanding the loan process is crucial. This guide offers essential insights into HOA loans, their unique characteristics, and the benefits they bring to your ...

Threat actors with ties to North Korea have been observed leveraging two new malware strains dubbed KLogEXE and FPSpy. The ...

UserTesting, a SaaS leader in experience research and insights, today announced the appointment of Baran Erkel as UserTesting’s Chief Strategy Officer. Erkel brings over two decades of experience in ...

“Creating an Inclusive Library: Approaches for Increasing Engagement and Use with Students of Color” is available for ...

California is taking bold steps with a new law that changes how digital purchases are sold. Starting next year, digital ...

Senators voted Tuesday to confirm Army Lt. Gen. Ronald Clark for a fourth star and as commander of U.S. Army Pacific.

Apple has finally released the iOS and iPadOS 18 updates, and while there is a slew of new features, here are four that you ...

Acclaimed poet, painter and filmmaker Steve Clark has had a multifaceted career. It has included seven years’ experience ...

Rep. Nancy Mace (R-S.C.), chairwoman of the Oversight and Accountability Subcommittee on Cybersecurity, IT and Innovation, is asking for a briefing by Oct. 3.