IVR is one of the most elegant tools businesses have to manage calls. Learn the basics and how it can help you serve ...

“Telefónica Venezolana chose to support a corrupt regime to circumvent the difficulties of conducting legal business in Venezuela,” said Principal Deputy Assistant Attorney General Nicole Argentieri, ...

LivePerson, Inc. ("LivePerson", the "Company", "we" or "us"), the enterprise leader in digital customer conversations, today announced financial results for the third quarter ended September 30, ...

The Consumer Financial Protection Bureau tells workers to reduce use of cellphones for work due to risk from China-linked ...

I know some people who really like just being able to leave work at the office when they head home for the day, and I’ve ...

Teams provides robust VoIP calling features that when integrated with external VoIP providers, such as Teams +, Teams ...

Introducing the new Samsung Galaxy S24 Enterprise Edition, including a three-year Knox Suite license1.Switch and get a ...

A hotel phone system must support guests, office staff and receptionists. This infrastructure usually requires particular ...

DECT is a reliable and secure technology that’s still widely used today. Learn about this wireless Bluetooth alternative and ...

Cardiff Council takes PSTN switch-off as opportunity to rethink school communications, writes Dan York, Local Government ...