IVR is one of the most elegant tools businesses have to manage calls. Learn the basics and how it can help you serve ...

LivePerson, Inc. ("LivePerson", the "Company", "we" or "us"), the enterprise leader in digital customer conversations, today announced financial results for the third quarter ended September 30, ...

I know some people who really like just being able to leave work at the office when they head home for the day, and I’ve ...

For Buffett, accounting is more than just numbers on a page. It's a tool kit, a lens through which he evaluates potential ...

Teams provides robust VoIP calling features that when integrated with external VoIP providers, such as Teams +, Teams ...

Introducing the new Samsung Galaxy S24 Enterprise Edition, including a three-year Knox Suite license1.Switch and get a ...

A hotel phone system must support guests, office staff and receptionists. This infrastructure usually requires particular ...

DECT is a reliable and secure technology that’s still widely used today. Learn about this wireless Bluetooth alternative and ...

Cardiff Council takes PSTN switch-off as opportunity to rethink school communications, writes Dan York, Local Government ...

In a country where more than 44 million adults age 20 years and older have some level of hearing loss, Internet-based Telecommunications Relay Service ...

SolarWinds Corporation (NYSE:SWI), a leading provider of simple, powerful, secure observability and IT management software, today reported results for its third quarter ...

Know details of your cell phone plan before you go ... Kelsey Sheehy is a senior writer and NerdWallet authority on small business. She has appeared on the "Today" show and NBC News, and her ...