While mimicking a human voice can lead to more emotionally engaging guest interactions, the stakes are higher for brands, ...

Kirk Tanner, who has led the company for about a year and a half, will resign from the chain to become president and CEO at ...

The new executives replace outgoing leaders who announced their departures shortly after Krispy Kreme ended its McDonald’s ...

The five employees alleged in a lawsuit that the business forced them to work unpaid hours, denied them breaks and more.

Food operators need to rise to the challenge of improving food safety and become leaders in public health, says Hal King, ...

The Senate passed a tax and spending deal that will exempt up to $25,000 in cash tips annually from federal income tax for ...

The action is meant to keep Biglari Capital, which owns a 9.9% stake in the chain, from acquiring additional shares and to ...

Small coffee chains are looking to experiential coffee occasions to outcompete major chains, but they’re not abandoning menu ...

Dive Brief: Chuck E. Cheese has launched a brand extension called Chuck’s Arcade that focuses on arcade gaming for adults, the company said in a press release Monday. Chuck’s Arcade’s first units are ...

Dive Brief: Love’s Travel Stops & Country Stores has deployed ordering kiosks at all of its Arby’s restaurants across the U.S., according to a company announcement. The kiosks, developed by technology ...