It’s no secret that data is a hot topic in the public service. Reports are being written about it, government-wide training is being rolled out in some countries and it’s generally being regarded as ...

As a recent Customer Service Specialist Level 3 apprentice and an active member of the apprenticeship community, I’ve been reflecting on the ongoing challenge of young people classified as NEET (Not ...

Summer doesn't arrive everywhere at once. At Apolitical, it's here now. Maybe it's reached you too, or maybe your turn is still months away. Either way, this list is one to hold onto until the season ...

In his book Rumsfeld's Rules: Leadership Lessons in Business, Politics, War, and Life, former U.S. Secretary of Defense and White House Chief of Staff Donald Rumsfeld shares a lifetime of leadership ...

This course introduces climate budgeting as a governance system that helps to mainstream climate commitments into decision-making in cities. It presents a clear framework for approaching climate ...

Policymaking is a key function of government. And the effectiveness of this process often determines the real-world outcomes of policies. However, the policymaking process is complex and requires the ...

Stakeholder engagement is an essential skill for public servants in any kind of role or department, from policy to delivery and everything in between. But too often, it’s overlooked outside of formal ...

Picture this: you have a brilliant policy idea. You know it has a great chance of succeeding, but without buy-in from your senior colleagues, it’s not likely to get off the ground. Or maybe you and ...

Technology is an underlying dependency of government, a conduit to realising policy goals. To harness its potential, public servants at every level need basic knowledge of the role technology plays in ...

As a public servant, you’re expected to tackle difficult conversations all the time. From performance reviews to challenging negotiations to informing the public of an unpopular decision, it may feel ...

Recognise the qualities of an excellent facilitator Understand the importance of making sure your whole team is heard Identify top tips for writing a brilliant agenda Are your meetings full of good ...

Most governments make major decisions with limited space to think ahead. Yet as change accelerates, engaging with the future constructively is becoming an essential skill for the public sector. In ...