In 2025, 33 governments from Latin America and the Caribbean (LAC) met in Tlatelolco, Mexico, and committed to a decade of action on care, months after the Inter-American Court of Human Rights ...

Estonia had built a wide range of e-government services, but the ways people accessed them were fragmented. Different government agencies had each developed their own chatbots, leaving citizens and ...

In March 2026, I published a paper about a problem that did not have a headline yet. It argued that as soon as AI agents start acting for us in any number, we will need to answer six separate ...

Two teams in the same organisation, solving the same problem, completely unaware of each other. They commission separate work, reach divergent conclusions, implement incompatible solutions. Six months ...

For most people, a sidewalk is either usable or it is not. For a wheelchair user, a narrow stretch can mean having to turn back. For a parent with a pushchair, a broken surface can mean stepping into ...

Experts and researchers from various Estonian state authorities, universities, technology companies, and banks have completed a comprehensive cyber defense thought paper that offers recommendations to ...

This is Part 1 of my reflections on multidisciplinary teams, which examines the conflict between the design of multidisciplinary teams and their non-transformative impact. Part 2 will look at how ...

Can democratic institutions gain better digital sight without giving AI authority? Two new Civic AI thought experiments consider how public institutions might detect and preserve early signs of ...

Three months away from work doesn't just affect your schedule. Sometimes, it affects how you see yourself. When I left work to deal with some personal challenges, my primary focus was resolving a ...

For many governments, the idea of a smart city has traditionally been associated with efficiency: better transport, connected infrastructure, digital public services, environmental monitoring and data ...

AI and AI tooling will keep getting better and cheaper. The risk that is becoming increasingly clear is that verification does not improve at the same rate, and public institutions end up running a ...

Identify lessons from recent climate shocks across countries Learn how governments can prepare for extreme heat and wildfires Explore how infrastructure and services can better absorb shocks This ...