In a bizarre incident, Zomato delivered the incorrect food order to a Hyderabad student and then asked her to “please have it” when she raised a complaint. The strange series of events ...

When Ananya flagged the discrepancy to Zomato and managed to chat with a customer care representative, Syeda, the representative failed to solve Ananya’s issue. Instead, she was asked to ...

She tagged Zomato's official accounts and its CEO, Deepinder Goyal. In response, Zomato's customer care team apologized for the disrespectful behaviour of the delivery partner. "This is not ...

Ananya flagged the discrepancy to Zomato and managed to chat with a Zomato customer care representative (which, as many customers have pointed out, is no longer easy to do since Zomato introduced ...

The woman took to X to share a screengrab of the texts she apparently exchanged with Zomato's customer care. Through the chat, we came to know that she had ordered Chicken Manchurian and received ...

Be it a delivery boy or be it the CEO of a company!" Responding to the post, Zomato customer care apologised for the disrespectful behavior of the delivery partner. "This is not acceptable and ...

A new feature by food delivery app Zomato intending to cut food wastage plans to provide cancelled orders at greatly reduced ...

A woman claimed that Zomato's customer care told her to have the dish delivered in place of her original order. Read to know how X users reacted.

Deepinder Goyal, the co-founder and CEO of Zomato, recently shared the amusing reactions customers ... “When Gia delivers the order to the customer, they keep staring. It's fun,” he said, as seen in a ...

Zomato reimburses the original customer, while restaurants and delivery partners receive compensation, creating a win-win situation for all parties. Zomato delivery personnel Someone's cancelled ...

Food delivery platform Zomato increased platform fee to ₹10 from ₹7 ahead of the festive season. A notification on Zomato's app said, “This fee helps us pay our bills to keep Zomato running.

When Ananya flagged the discrepancy to Zomato and managed to chat with a customer care representative, Syeda, the representative failed to solve Ananya's issue. Instead, she was asked to“please ...