In a bizarre incident, Zomato delivered the incorrect food order to a Hyderabad student and then asked her to “please have it” when she raised a complaint. The strange series of events ...

A man took to LinkedIn and alleged that he had found a sharp object in one of the dishes he had ordered from Zomato. He also said that after contacting customer care, they didn't address his ...

When Ananya flagged the discrepancy to Zomato and managed to chat with a customer care representative, Syeda, the representative failed to solve Ananya’s issue. Instead, she was asked to ...

Ananya flagged the discrepancy to Zomato and managed to chat with a Zomato customer care representative (which, as many customers have pointed out, is no longer easy to do since Zomato introduced ...

She tagged Zomato's official accounts and its CEO, Deepinder Goyal. In response, Zomato's customer care team apologized for the disrespectful behaviour of the delivery partner. "This is not ...

The woman took to X to share a screengrab of the texts she apparently exchanged with Zomato's customer care. Through the chat, we came to know that she had ordered Chicken Manchurian and received ...

Be it a delivery boy or be it the CEO of a company!" Responding to the post, Zomato customer care apologised for the disrespectful behavior of the delivery partner. "This is not acceptable and ...

A woman claimed that Zomato's customer care told her to have the dish delivered in place of her original order. Read to know how X users reacted.

A new feature by food delivery app Zomato intending to cut food wastage plans to provide cancelled orders at greatly reduced ...

Deepinder Goyal, the co-founder and CEO of Zomato, recently shared the amusing reactions customers ... “When Gia delivers the order to the customer, they keep staring. It's fun,” he said, as seen in a ...

When Ananya flagged the discrepancy to Zomato and managed to chat with a customer care representative, Syeda, the representative failed to solve Ananya's issue. Instead, she was asked to“please ...