The agency, which serves 73 million beneficiaries, has struggled to improve customer service amid cutbacks, long wait times ...

An 18-year-old bench warrant was issued for a man accused of a 2006 Vehicle and Traffic Law violation, and he now faces new ...

JEFF DAVIS PARISH, La. (KPLC) - The Jeff Davis Parish Sheriff’s Office has been under new administration for a year now. Sheriff Kyle Miers says he walked in on July 1 of last year and immediately got ...

When I call my mother on the phone, I hope she picks up on the other end. But sometimes, I hope she does not. That’s because once I hear a certain number of rings, I know the answering machine ...

Your answering service is your direct tie to your clientele. Here’s how to choose the best phone answering service for your small business, according to our experts.

IIIF provides researchers rich metadata and media viewing options for comparison of works across cultural heritage collections. Visit the IIIF page to learn more. This Message On Hold telephone ...

My new series, The AI Advantage in Telco, explores how AI is becoming the strategic brain behind telecom’s most critical ...

The Cumberland County commissioners last week approved a $3.68 million request to upgrade the computer-aided dispatch system ...

Gov. McMaster authorized the deployment of South Carolina Task Force 1 (SC-TF1), the state's Urban Search and Rescue team, to ...