AEQ has released details of its collaboration with Canal Sur.

There have been multiple news reports about smart home security feeds being shared with the wrong people. There have also ...

IVR is one of the most elegant tools businesses have to manage calls. Learn the basics and how it can help you serve ...

After an iPhone reboots, users generally have to enter their passcode again. Law enforcement officials are concerned that this makes iPhones stored for forensic explanation harder to unlock. A ...

For businesses using Interactive Voice Response (IVR) systems, a well-designed call flow is essential ... IVR is a standard ...