A well-designed call flow is great for customers and agents. See if your call flows are as efficient as possible and what to ...

Have a major deliverable coming up that involves lots of people and tasks? We've tested all the major project management apps ...

Adobe has announced the upcoming launch of a free web application designed to address the growing threats of misinformation ...

Fintech unicorn Zerodha has launched a new fund to support Free/Libre and Open Source Software (FOSS) projects globally.

Donorbox tops my list of non profit credit card processors, though PayPal, Square, and others also make the list.

EPO Focus Today. posted by Roy Schestowitz on Oct 17, 2024. Can Europe combat corruption or just learn to coexist with it?

Google says that Azure loses (or lost) about 3 billion dollars per year. That's not what Microsoft tells Wall Street. Microsoft is in serious trouble. It's trying to rebrand "cloud" as "AI" now, as ...

A new surgery planning tool powered by augmented reality (AR) is in development for doctors who need closer collaboration ...