Quiq reports nine key customer service challenges, emphasizing setting clear expectations, training for empathy, and ...

Customer data platforms (CDPs), which historically acted as storage and cleanup tools, are turning into something more ...

Our first deployments began with, contrary to model tuning, a store audit: camera inventory, network strength and in-store ...

AI, trust, wellness, value, authenticity and proof-led sustainability with real-world examples and brand action ...