A beloved pet cat is believed to be among the casualties after a burning UPS plane plummeted into a petroleum plant and ...

Rotman landed on the business idea that would become PrettyLitter while in an incubator program in 2015. His pitch won in the ...

IRVING, Texas (AP) — IRVING, Texas (AP) — Caterpillar Inc. (CAT) on Wednesday reported third-quarter profit of $2.3 billion. The Irving, Texas-based company said it had net income of $4.88 per share.

Automation and artificial intelligence (AI), applied to the right moments in the claim, have become critical means for ...

The United Bank for Africa Plc has officially flagged off its annual Customer Service Week for 2025. Embracing the global theme of ‘Mission Possible’, the bank indicated a commitment to making the ...

Discord has revealed that one of its third-party customer service providers has been compromised in a recent data breach by an unnamed group, raising serious concerns about safety and security.

When you're a business owner, it's hard to be everywhere at once — even though, your venture kind of demands it of you, especially if you're a solopreneur. Luckily, there are lots of tools on the ...

Just before the holiday rush comes to a head, Nintendo of America will reportedly start outsourcing its customer service support in October. However, the company disputes that it's doing anything but ...

People who work in customer service quickly learn that logic is optional in many conversations. One customer’s request for cat food turned into a full-blown emotional crisis, one that somehow became ...

That is just a three-year window, and you may expect that high-profile firms like those on the 500 list may value the traditional human touch — and pay for it — more so than less deep-pocketed ...

On 6 November 2021, Vietnam Hanoi Rail Transit Line 2A (Cat Linh-Ha Dong Line) started revenue service. Line 2A adopts TCT I-CBTC signalling system that conforms to China standards and supports ...

There are so many reasons to love cats. Their bleps, beans, and bizarre antics all add up to make them companions quite unlike any other. Of course, domestic cats don’t do that much hunting, but that ...