Joanna Stern strapped chatbots from Meta, Google, OpenAI and Microsoft to a tripod and took them to the woods to uncover the ...

Verint® (NASDAQ: VRNT), The CX Automation Company™, today announced that a leading bank awarded Verint an $11 million contract for its AI-powered Agent Copilot Bot to assist 6,500 agents in ...

Microsoft’s Copilot bot “is there to help you work through tricky problems,” he added. True story: During a yoga session, ...

Microsoft's strategic partnership with OpenAI leaves it with the longer end of the stick, according to market analysts.

Based on my interviews with companies using Agentforce and news that Salesforce is hiring a large number of salespeople to ...

AI-driven propaganda warps reality, influencing opinions via fake media and chatbots, shaping society with targeted ...

The coming integration could help Amazon's Q reach more business users.

Microsoft and NASA have teamed up on Earth Copilot, a software tool that uses AI to simplify the process of analyzing Earth ...

Verint (VRNT) announced that a top telecommunications company reported annual savings of more than $10.5 M by using the Verint Intelligent ...

As the AI chatbot's advanced conversational capabilities continue to generate buzz, here are detailed answers to your ...