Zomato delivered the incorrect food order to a Hyderabad student and then asked her to “please have it” when she raised a ...

When Ananya flagged the discrepancy to Zomato and managed to chat with a customer care representative, Syeda, the representative failed to solve Ananya’s issue. Instead, she was asked to ...

The woman took to X to share a screengrab of the texts she apparently exchanged with Zomato's customer care. Through the chat, we came to know that she had ordered Chicken Manchurian and received ...

Ananya flagged the discrepancy to Zomato and managed to chat with a Zomato customer care representative (which, as many customers have pointed out, is no longer easy to do since Zomato introduced ...

Be it a delivery boy or be it the CEO of a company!" Responding to the post, Zomato customer care apologised for the disrespectful behavior of the delivery partner. "This is not acceptable and ...

A woman claimed that Zomato's customer care told her to have the dish delivered in place of her original order. Read to know how X users reacted.

We don't encourage order cancellation at Zomato, because it leads to a tremendous amount of food wastage,” he said.

A woman claimed that Zomato's customer care told her to have the dish delivered in place of her original order. Read to know how X users reacted.

Importantly, the cancelled Zomato order will not be shown to the original customer or others in the same vicinity ...

When Ananya flagged the discrepancy to Zomato and managed to chat with a customer care representative, Syeda, the representative failed to solve Ananya's issue. Instead, she was asked to“please ...