Surprise! A company whose cost structure is based on strenuously minimizing contact with, accountability of and responsibility towards their “contractors”—remember, Uber drivers are not employees—is ...

I'm trying to resolve a problem with my Uber One membership and recurring Uber Eats errors. I've been trying to cancel my Uber One membership. Uber wouldn't let me, so I disputed the charge with Amex, ...

I’m trying to resolve a problem with my Uber One membership and recurring Uber Eats errors. I’ve been trying to cancel my Uber One membership. Uber wouldn’t let me, so I disputed the charge with Amex, ...

DEAR TRAVEL TROUBLESHOOTER: I’m trying to resolve a problem with my Uber One membership and recurring Uber Eats errors. I’ve been trying to cancel my Uber One membership. Uber wouldn’t let me, so I ...

The company monitors passenger feedback for risky driver behavior. Some accused of serious sexual assault had prior records ...