This is the second article in a three-part series. In part one (to read, click here), I explained the importance of a formal adoption and change management (ACM) process and the impact that it can ...

On a regular basis, companies board on transformation initiatives that help them in improving the performance of operations, helping to meet industry obligations, address regulatory or key performance ...

Several years ago, a blue-chip tech company switched CEOs, and that leader quickly discovered that its salespeople were vying with each other for client business. Clients were called, and even nagged, ...

Customer Relationship Management (CRM) is crucial for any business to succeed in the longer run. And when you overhaul your entire business process, CRM cannot be left alone. You’ll likely undergo ...

Is your strategy to create a workforce that feels overwhelmed and busier than ever? Is it designed to make your people work longer hours where there is a false choice between "just getting it done" or ...

Multiple internal and external forces are changing the face of supply chain. Internally, organizations face the expansion of Cloud computing and digital capabilities and a shift in procurement ...

To achieve success, organizations of all sizes across industries need to be adaptable to change. While change is constant in almost every organization, managing change is easier said than done.

Strategy planning, change management and inter-generational leadership are among the items topping the workforce development agenda at the 10,000-strong professional services firm. How do firms train ...

Anyone who’s tried to quit smoking or stick to a weight-loss regimen knows that true change is hard to implement and even harder to maintain. Habits, routines and attitudes ossify and anchor ...

When I tell people I studied organizational psychology, they pause and ask, “What is that, exactly?” It’s a fair question. Organizational psychology isn’t something most people hear about unless ...

Change management software can help your team with everything from learning new features to switching to a new platform to weather organizational restructuring — if you select the right tool, that is.