It was not your father’s (or grandfather’s) concert Friday morning at Kleinhans Music Hall, when touring concert artist Cameron Carpenter played an all-digital concert organ that takes up most of the ...

Sustainability is no longer just a fashionable buzzword. Today, sustainability is a key to meeting consumer expectations, complying with regulatory conditions and reducing operational costs. But what ...

Whether you are a part of an SME or the owner of a multinational company, you cannot afford to risk your progress in any way. For the proper execution of tasks and keeping your customers happy, you ...

At the International Chamber of Commerce’s BPO – One Year On meeting at Standard Chartered’s London offices in July, a panel of BPO advocates from HSBC, Standard Chartered, Misys and Swift explained ...

Featuring works by Gould and Sibelius. Conducted by JoAnn Falletta. Friday in Kleinhans Music Hall. Concert repeats at 8 tonight. The gnarled trees, rocky cliffs and swirling skies of Charles ...

In this bustling city dubbed the silicon plateau, the frenetic pace of hiring for software development operations, call-center activities, and business process outsourcing (BPO) – much of it to serve ...

Do you know how significant the business process outsourcing industry is to major businesses nowadays? From online giants like Amazon to finance powerhouses such as JP Morgan, BPO companies played a ...

Foreign investment is accelerating in Colombia’s Barranquilla, particularly in BPOs. But the supply of English-speaking workers is lagging badly.