Virgin Media deploys Convergys' ICOMS cable, broadband and …
WEBNov 1, 2011 · UK-based entertainment and communications company Virgin Media has implemented Convergys’ ICOMS cable, broadband and satellite offering to track customer premises equipment, in both forward and backward logistics, from ICOMS.
Virgin Media Improves Customer Service with Convergys ICOMS
WEBConvergys Corporation has announced that it has completed a complex data migration and relationship management software implementation for Virgin Media, an entertainment and communication company in the UK.
Virgin Media shifts to Convergys billing system - Tech Monitor
WEBJan 19, 2009 · Convergys software now manages five million accounts of Virgin Media customers. ICOMS, developed for the cable and the media industry, provides integrated billing and customer care by supporting accounts from a single database.
Convergys Upgrade Eases Path To Usage-Based Billing
WEBJun 9, 2011 · Billing systems vendor Convergys will make it easier for cable operators and other broadband providers to put bandwidth limits and usage-based billing policies in place with the next major release of its ICOMS platform.
Virgin Media beats churn with data management | ITPro
WEBJun 5, 2008 · Europe's largest cable TV operator, Virgin Media has reduced customer churn to an all-time low, thanks in part to its investment in data management. The company, which covers 12.5 million UK homes with its fibre-optical network, was formed by the merger of operators NTL and Telewest.
Convergys completes implementation of data migration software …
WEBJan 18, 2009 · With ICOMS in place, Virgin Media can now execute more innovative product launches across the entirety of its customer base and reduce time to market to maintain its competitive advantage.
Convergys consolidates Virgin Media inventory control
WEBOct 31, 2011 · By consolidating on Convergys’ ICOMS, Virgin Media has been able to automate its inventory creation process, driving significant efficiencies and improved service to its customers.
Convergys Solution Supports Virgin Media’s Supply Chain …
WEBOct 31, 2011 · Virgin Media is using the solution to track customer premises equipment, in both forward and backward logistics, from ICOMS, as part of a transformation of the company’s supply chain, driving...
Virgin Media switches on residential 2Gbps broadband service
WEBFeb 7, 2024 · Virgin Media O2 has become the first major UK provider to publicly launch a residential 2Gbps broadband service and introduce symmetrical download and upload speeds across all of its speed tiers as an optional add-on for customers.
How to watch Sky Sports+ | Virgin Media Help
WEBVirgin 360 box and Stream. For customers with our 360 box or Stream, simply head to channel 508 (formerly Sky Sports Arena) to catch Sky Sports+. Or press the red button when you're on channels 501-508, 520, 532, 533, 534 and 535 to start enjoying all the live action from the EFL, men’s super league and both tennis Tours.
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